Read what our customers have to say

At apg Homes, we believe the most important feedback we can receive is from our customers, the people who experience firsthand what it’s like to build a home with us.

We also believe it’s important to share this feedback so below are some of the comments provided by our clients in their Customer Satisfaction Surveys which they complete four  times throughout their new home building journey. 

'All the staff have been so friendly and so easy to talk to. Nothing has been a problem, they have gone out of their way to make us happy. So far I am loving the experience.'

Mr. and Mrs. Florido, Noranda, February 2016

'Generally satisfied with the professional service and positive attitude of everyone involved.'

Mr. P Sharma, Waterford, February 2016

'Lisa was exceptional in her dealings with me. She was extremely helpful in any questions that I had and patient explaining anything I was unsure of. Her communication was outstanding always responding or contacting me promptly without delay. Could not fault her service and thank her for her assistance.'

Miss Kennebury, Carlisle, September 2015

'My apg home was built to my satisfaction. apg Homes represents good value for money, with affordable pricing. For the price, you receive adequate quality at a competitive standard which met my expectations.

Claire was very responsive to my requests and I always received prompt replies. Chris did his best to supervise and work with his team during the construction stage. When an issue arose, he was quick to rectify the situation.'


Mr. Phua & Mrs. Foo, North Lake, August 2015

Lisa was extremely helpful during our Prestart meeting, often assisting us to make the best decision for our house. She was even able to help us think of ideas we would never have thought of (but would have wanted). She was attentive and always responded to our emails promptly.

Mr. and Mrs Longbottom, Willetton, August 2015

'A few hiccups along the way, but all's well that ends well and kudos to the team for working together with me to resolve these issues. I have highly recommended Apg to my colleagues.

Peter and Brendon did a great job in rectifying any issues and defects we had identified throughout the build process. Their patience and willingness to explain things left us feeling that they were professionals and understood our requirements. Great job guys, very pro.

Alesha has been a pleasure to work with and she performed her role above and beyond our expectations. Emails were always promptly responded to and her communication was very effective. Thanks Alesha!'

Mr. Szejna & Mrs. Tarr, Stirling, August 2015

'We are very pleased with the timeframe of the building and the quality appears to be very good. Everything went very smoothly and efficiently. All went according to plan, without any hold ups.

Our site supervisor Brett was always very helpful and nothing appeared to be too much to ask.  Alesha was always very efficient and timely in responding to any of our queries.'

Mrs. & Mr. Powell, Burns Beach, July 2015

'I can’t praise the rest of the maintenance guys highly enough , the painter was 10/10 fantastic bloke. The cupboard guy and Jason Windows were also excellent.'

Phil & Michele, Dudley Park, July 2015

'We are first time builders and Lisa has walked us through the Prestart process with just the right amount of guidance. She has always responded quickly and efficiently to queries (phone or email) and indulged our endless questions! She has come up with ideas where we were overwhelmed or confused by choice and has a very solid experience to draw on! We would not hesitate to recommend her to others.'

Kim & Sharon, Karrinyup, July 2015

'Good communication, friendliness and professionalism. All issues were addressed and we always knew what was to be done to rectify any problems. Alesha helped us with all our queries promptly and with good communication. She handled difficult situations professionally and always provided an answer.'

Mr.& Mrs. Van Der Westhuizen, Burns Beach, July 2015