"Dear Chantelle, I wish to place in writing my deep appreciation for taking the initiative to resolve the delivery of
tiles. I commend your professional attitude and promptness. Your enthusiasm and customer care attitude exceeds the
highest of expectations. And since a company is known by the people it employs, I also wish to congratulate apg for
their wise selection of staff."
Snobar, Southern River, August 2010
"We first made contact with Shane in January this year. We already had inspected several apg homes and were impressed by
the finish of those display homes we inspected. At all times Shane displayed a professional attitude, and provided
fantastic insight and advice to us from the early stages through to the detailed design of our custom plan. Shane's
demeanour put us at ease, and this was of great help. It is rare in this day and age to receive such a high standard
of service with regard to sales in any industry. We look forward to a similarly smooth and mutually beneficial process
as we progress into the construction stage with apg."
Marshall & Morrell, Rossmoyne, August 2010
"Jim Cunnington would have to be the best and most accommodating supervisor I have ever met - he needs a payrise!
Great communication from Jessica and Phillipa."
Brown, Ardross, August 2010
"Kelly Leonard was outstanding with her advice and suggestions, Claire and Melissa coped with me being grumpy in a
very professional and conciliatory manner, Courtney always remembered who I was which is excellent as apg's front
line contact - it was like flying business class."
Shipp, Brentwood, July 2010
"I have been very impressed with the staff I have had to deal with in regards to building our new home. They have provided an excellent service and always were prompt with their responses."
Gates, Ardross, July 2010
"Brett Mayes provided a very professional service, listened to our requirements, concerns and made sure he followed through to completion."
Logan, Burns Beach, July 2010
"Our experience with apg has been enjoyable. Everyone has been very professional with excellent customer service. Brett - always listening and solving issues and Sabrina always on top of everything."
Michunovich & Castro, Burns Beach, July 2010
"Steve, an excellent design, and nothing was too much trouble. Brett very good attention to detail and very helpful."
White, Burns Beach, July 2010
"Just sending you a email to say thanks very much for all your help over the build period it has a pleasure building with apg and I will be recommending the company very highly."
Davey, Harrisdale, June 2010
"Supervisor Brendon Gibbs, was very accommodating and flexible throughout the whole process, making our first time building a 'non-horror' experience. Thanks Brendon."
Wardjiman, Stirling, May 2010
"Sabrina McColl was outstanding. Always happy to answer our many questions and she resolved all issues arising to our satisfaction."
Davidson, Iluka, May 2010
"It gives me great pleasure to write this letter and say a huge thank you to the staff and trades people at apg who have helped us achieve our 'dream home'. The whole process from start to finish has been a very pleasant experience and this being our third build in as many years is not said lightly. We are absolutely delighted with the quality of finish of our new home and the attitude and professionalism of the staff and trades people we have encountered along the way. It has also been great to be included in the build throughout, we have known what is happening at every step of the way and any changes that have been required we have been involved with."
Picken/Brown, Secret Harbour, May 2010
"Claire Dunlop and Stella Papadimitriou did an outstanding job keeping us informed. Her and her team made it effortless for us - especially as we started building while we were 22,000 miles away for the first 3 months in the USA and France."
Hawkins, Attadale, April 2010
"Shane Dyson - Just wanted to say a sincere thank you for all your assistance and advice in helping us get to this stage in creating our new home. It's something I never imagined doing but from day one you have eased the way and been very patient with Caity and I. Your efforts in helping us find a suitable block was especially valuable. We love the design and the fact that you really took into consideration our needs! In my opinion you are a real asset to the apg team and I hope the rest of our building experience goes as well as these initial planning stages!"
Searle, Stirling, April 2010
"I'm in the building industry myself and have dealt with many supervisors over the years, so in a nutshell Jim Cunnington
should be the bench mark that all supervisors aspire to be. Jim is very thorough in his work, if there's an issue during
construction or problem with a tradesman's workmanship he rectifies and sorts the problem out with no fuss or bother, it's
just done and fast at that. Jim, it's been a pleasure to work with someone who shows a high level of professionalism."
Hoole, Rivervale, February 2010
"Damian Will - Listened to our needs - went the extra mile to make our requirements happen and ultimately secured our business
with apg (recommended apg to others that are now building with apg). Jules also provided great service - worked with us, nothing
was unreasonable and all the team at apg have made our experience a good one!"
Wells, Bayswater, November 2009
"Brett Mayes - Great attention to detail. Keeping us involved at every stage. Identifying and rectifying problems as they arose.
Reception and other staff - Friendly and helpful at all times."
Andrews, Burns Beach, November 2009
"High level of service throughout. Very happy with quality of contractors in general."
Johnston, North Perth, November 2009
"Mal B was excellent, responsive and understanding. Melissa D communicated very well."
Taylor & Ahlroos, Scarborough, November 2009
"Claire and Brendon have been great with all over changes and questions towards the last stages of the build, very happy with
the service they provided."
Regan & Paige, Stirling, November 2009
"All staff have been very helpful Stella, Damian, Jim in particular. Jim has taken ownership of these two homes for us as if
they were his special project. Well done."
Fowler, Lathlain, October 2009
"Jim did an outstanding job having it finished in 11 months and with very little hassles."
Reedman, Lathlain, October 2009
"Claire Dunlop - Always attentive, always reply to calls.
Brendon Gibbs - Flexible and excellent knowledge."
Arambasic and Maguire, Balcatta, October 2009
"Claire Dunlop, Andrew Musiatowicz, Brendon Gibbs - all excellent! Courtney/Sabrina on reception for their excellent communication and
patience."
Crielly, Stirling, September 2009
"Damian Will was very helpful in inititiating the project. We appreciated his strong, direct approach and willingness to investigate
grey water/water tank initiatives. Mal Browne was very pleasant to deal with."
Haythornthwaite & Grey, West Leederville, September 2009
"Claire Dunlop - Always able to get in contact with her and never had to chase her up for anything, always accommodating. Peter Scarle
was very good - easy to deal with."
Mistry, Ardross, September 2009
"Mal Browne was excellent. I often bumped into him on site and he was always happy to talk and answer my questions. He never rushed me
and was very professional.He is a true credit to your company. My vote for supervisor of the year award! Melissa Delmore was also
excellent. She always responded quickly to emails and phone calls and again nothing was too hard for her."
Payne, Churchlands, August 2009
"Brendon was an outstanding supervisor. Nothing was too much trouble and everything he said would happen - did happen."
Jeffrey, Karrinyup, August 2009
"Dave Jaques did a wonderful job and Anne Petta was extremely efficient and lovely to deal with. Plus Courtney is a lovely
receptionist!"
Perrot, Claremont, August 2009
"Steve Humski: we are first home builders and Steve's calm, patient approach with insightful and accurate feedback made us trust and
respect his professional expertise. Steve's time with us even when we were not directly under his stage showed his commitment."
Natkunanathan, Yanchep, July 2009
"On a personal note thank you to APG and everyone who has helped from start to finish and of course to Stella who basically designed
the whole house, decided on colours and all in about 60 minutes, I wish all things were this easy! We have heard so many bad stories
of builders and building homes but John and I both agree, dealing with APG has been an absolute breeze. In fact in the not too
far distant future, John and I will be back, looking at a block with APG single-storey units for something different."
Lomax & Moore, Coodanup, July 2009